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Refund & Return Policy
Refund & Return Policy | WolfWear BD
At WolfWear BD, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.
Returns
You have 7 days from the date of delivery to request a return. To be eligible:
- The item must be unused and in the same condition you received it.
- The product must be in its original packaging with tags intact.
- Proof of purchase (invoice/order ID) is required.
Refunds
Once we receive and inspect your returned item, we will notify you of the status. If approved, a refund will be processed:
- Refunds will be issued to your original payment method within 7–10 business days.
- Shipping costs are non-refundable.
Exchanges
If you received a defective or incorrect item, we will exchange it for the same product at no additional cost.
Non-Returnable Items
- Discounted or sale items
- Gift cards
- Items that have been worn, washed, or damaged by the customer
How to Request a Return
To initiate a return or exchange, please contact us at: wolfwearbd@gmail.com with your order ID and details.
Contact Us
If you have any questions about our Refund & Return Policy, feel free to reach us at: wolfwearbd@gmail.com